Through the implementation process we have had great cooperation with the team from Het Concertgebouw which ended up in a successful go-live yesterday, Monday the 8th of November. The transition included the conversion of more than 10 years of data from the previous system, including millions of tickets, orders, subscriptions, customer records, customer tags, memberships etc all aggregated into the Tix data warehouse and synced to Salesforce.
The Tixly team is very proud to be working with such a respectful organization, it is a magnificent concert house and the cooperation with the representatives from Het Concertgebouw has been rewarding and effective.
“The Concertgebouw is very happy with the cooperation with the Tixly team during the implementation and the Go Live with the Tixly ticketing system. Tixly offers The Concertgebouw a complete ticketing solution that fits in well with its many high demands. We are certain that Tixly will provide us with a future-proof system and during the implementation they have proven that new developments had a very short lead time. The UX of the system is very user-friendly for the many different colleagues who will use it on a daily basis. Finally, the cooperation with the Tixly team is very pleasant, the team is proactive and constantly offers useful solutions. We look forward to a long-term relationship with Tixly.”
- Suzanne Verweij, Team Manager ICT, Het Concertgebouw
“Het Concertgebouw came to us last year looking to replace their current supplier. They required a solution that would not only bring great flexibility but also a robust management solution with great user experience for their staff as well as their customers who purchase and manage their tickets online. For Tix this was a great opportunity to add key enterprise features and prove that our solution is extremely well suited for renowned clients of their significant size. We look forward to continuing our close partnership with their talented team.”
- Sindri Mar Finnbogason, CEO, Tixly
The Royal Concertgebouw is the most prestigious concert hall in Amsterdam, Netherlands and one of the most exclusive and most visited concert halls in the world. The Concertgebouw was founded in 1888 and is regarded together with the Musikverein in Vienna and Boston Symphony Hall in Boston as the best acoustical concert hall in the world. The Dutch term "concertgebouw" translates into English as "concert building".
With the Concertgebouw Tix is also delivering ticketing functionality to the Royal Concertgebouw Orchestra (Koninklijk Concertgebouworkest) and to two friends associations and a magazine linked to them. In total five websites are connected to their Tix account.
Tixly is a white label SAAS solution that specializes in ticket sales and event management of cultural events. Tix has been growing fast in recent years, with many of Europe's most respected concert halls and theatres using Tixly to sell tickets on their websites and manage their customers and events. Tix currently has local offices in seven countries serving hundreds of customers in the culture market.
